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Employee Vehicle Policy My insurance company made a mistake when adding a vehicle to my policy now, they will not pay a claim. Can I sue? Someone at the agency does not rewrite the policy correctly when a new vehicle was added. There are some important things were left out - the privilege and collision coverage. Now, we had an accident and they will not pay the claim. The agent even admits he was "surprised" that the other employee "did it." How can we go about the business and pursue our claims get paid? Yes, you can continue and if it was really a mistake on the part of the company or agent, and not something that a reasonable person would expect to be caught and corrected, you'll probably win. However, if you had a reasonable opportunity to notice and correct the problem (you probably do), it can not work in your favor. I had not yet received declarations page with the revisions before an accident occurred (Murphy's Law). Only when an application was opened we found that coverage of collision was missing. We contacted a lawyer and sent a letter to the agent.Should we still have retroactive coverage? Flag You wear a responsiblity too. Have you not read the revised policy coverage after the bill? You should have ensured that coverage was as you wanted at that time. This is what the insurer is if you sue - and they have many more lawyers than you. You go after the agent. They are errors and omissions insurance for the events you describe. How was recently added the vehicle? Posted on February 3, 2010.
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