Chaucer Underwriting

READING, UK - (Marketwire - November 4, 2009) - Trillium Software a business of Harte-Hanks, Inc. (NYSE: HHS), the leading provider of solutions for data quality, announced today that the company Chaucer Insurance Limited unions the UK will implement the Trillium Software System. Software enables Chaucer to ensure the quality of data it uses to guide its unions to maintain a profitable business, but the book of business risks balanced with their ability to purchase approved.

"Effective governance of our underwriting activities requires reliable business intelligence, which depends on the quality of data", said Philip Gregory, director of business intelligence to Chaucer. "Trillium Software System will automate our processes quality improvement data and the backup man-one hundred hours per month in the work of manual cleaning. In addition, a dashboard will provide measurement data in real time as giving confidence scores for consideration when using data to important decisions. "

In addition, Chaucer used the Trillium Software System to facilitate collaboration on the quality of data between different stakeholders in the organization. The insurer seeks to build a sense of community and responsibility in all information systems (IS), underwriters syndicate of business intelligence and analysis teams, risk analysts, and staff.

Chaucer business intelligence systems to access a data warehouse containing some 17-year policy of raw data and claims received from brokers, its unions, and Lloyd's email systems. data warehouse Chaucer continues to grow with the data flows. In the future, Chaucer is able to normalize these data compare with existing records and double it safe to provide unique views.

"Coherent and reliable is critical for all business processes and organizations grow, they must implement robust, wide data governance techniques to take care of their data, the evidence is correct and maintain as a key asset, "said Ed Wrazen, vice president of product marketing at Harte-Hanks Trillium Software. "The Trillium Software System is an integrated, unified platform and scalable data quality across all data sources and business function, and support unions Chaucer ensure that data are consistent, and action trustworthy. "

Solvency II regime for all insurers and reinsurers in Europe, to come into force in 2012. It aims to meet solvency requirements that better reflect the companies take risks. Ensure access to good quality data should help Chaucer to comply with the reporting requirements of this new legislative compliance directive.

About Chaucer

Chaucer unions Limited is the managing agency of Chaucer Holdings PLC, a specialty insurance and reinsurance companies listed on the London Stock Exchange. Chaucer provides the capital and expertise required to underwrite business at Lloyd's, the leading insurance worldwide and the organization of the reinsurance market.

At the heart of the business are Syndicate 1084, which supports marine, aviation, energy, property leased lines, and car insurance and Nuclear Syndicate 1176. Syndicate 1084 is rated "A" Best (Excellent) by AM.

For more information on Chaucer, please visit www.chaucerplc.com.

About Harte-Hanks

Harte-Hanks is a direct marketing company, focused in the world that provides marketing services and shopper advertising local, regional, national and international consumer and business-to-business. Visit the Harte-Hanks athttp website: / / www.harte-hanks.com or call (800) 456-9748.

Harte-Hanks Trillium Software enables organizations to achieve Total Data Quality by providing a full range.